Guide of the first appointment in the clinic

What can you expect from the first appointment in our clinic?

We know that when visiting a dental clinic for the first time, many questions may arise, such as what type of tests are we going to perform, how the process will be or how much time we are going to dedicate to yourisit.

Our work philosophy is to offer the highest quality service through specialized patient care. That is why the proposed treatments are tailored to your needs and adapted to the requirements of each specific case.

Our goal is the personalized care of our patients, therefore the first visit and the diagnosis are vital so that the treatment is fully adapted to your needs. Although the experience of each one will be different depending on their case, we want to explain in general terms what you can expect from a first visit.

Arrival and reception

Our reception colleagues will ask for your personal data to open your profile in our system and we will ask you to fill out a simple general health form. It is important that we know your general state of health because dental health is directly related to other pathologies and this will help us in the diagnosis.

We schedule our appointments so you don’t have to wait a long time before being attended, but if you arrive early you can relax in our waiting room with a little reading or enjoying the views of Gran Vía.

CBCT Scaner

Sala de CBCT en la clínica Ortiz-Vigón

The first step before going in to see the doctor is taking a complete X-ray. In the room next to the waiting room, one of our assistants will put you through a CBCT, an X-ray that takes 14 seconds to obtain a three-dimensional view of your mouth. For our team, this tool is especially useful, because unlike classic two-dimensional radiographs, with this three-dimensional radiography the measurement and visualization are much more precise.

Click here if you want to know more about the CBCT.

Atención primera visita

Visit with the doctor

After the X-ray, our assistant will accompany you to see the doctor. Once in the cabinet, it’s time for a full mouth scan. Our doctors already have the CBCT radiography available and will explain you in detail what they see and if you need it, what would be the possible treatment.

Your specialist or assistant will present you with a treatment plan and will be in charge of scheduling your next appointment. Also, if applicable, they will prepare a budget for you.

Case assessment

Our doctors share their patients’ cases in the clinical sessions they carry out daily, especially those that are complex and require surgery, implant placement and subsequent prostheses. Thanks to the point of view and experience from the specialty of each person on our team, we can globally assess the most appropriate treatment for each patient.

At the clinic we work with a team at the forefront in their specialty and with the latest technology in dentistry to provide the best quality of care to our patients. We have a group of doctors specialized in all areas: implantology, restoration, new technologies, orthodontics and periodontics.

Meet our team here

Our commitment is to listen to you and solve your doubts

During your visit, do not hesitate to ask any questions you have, discomfort or strange appearance that you notice or if you need advice for your oral hygiene. After exploring the situation of your mouth, our specialists will be able to recommend the most suitable brushes, mouthwashes or toothpastes for your case.

Atención personalizada en tu primera visita

How long do our first visits last?

We take care of patient care in detail, so the duration of a first visit may be longer than you imagine, around 45 minutes or an hour. Our priority is to make you feel comfortable and that this visit allows us to make a complete, adequate and personalized diagnosis and thus be able to make the best treatment proposal.

Contact us for your first visit

You can contact us by phone or email and we will propose an appointment as soon as possible.

When you call us, we will ask you some brief questions about your consultation to direct you to the appropriate team according to your case. For example, with our team of periodontists, in case you have a problem with your gums or are interested in an implant treatment, or with our team of restorers and experts in new technologies in case your query is about aesthetics, prosthetics or you need a filling treatment.

Virtual Consultation

Also, we have a virtual consultation service, which speeds up the first contact with our specialists. If you want a first assessment of your oral health you can use this service. Only four photos of your mouth should be sent, and one of our doctors will make an assessment prior to your visit to the clinic with a pre-diagnosis. In this way, we can better guide you to the specialist you need for the first complete review and definitive diagnosis at our facilities.

Our priority is to take care of your health.

We are looking forward to seeing you.